Quick Response Team
  Online Diagnostics
  Extended Warranty
  Routine Maintenance
  Calibrator Verifications
  Software Updates
  Operator Training
  Global Network Access
  Airborne Final Search
  Fly Away Coverage
  24/7/365 Analysis
 
While the routine operation of TLS geolocation systems is greatly simplified by the intuitive and logical structure of the TLS operating software, some interfering signals present operators with unique challenges. Our experts are available 24 hours per day, 7 days per week, to evaluate these special situations and provide in-depth consultation and analysis.

TLS houses a highly trained team of operators—plus systems design and development engineers with comprehensive knowledge of TLS equipment, as well as Ph.D. scientists with deep understanding of radio interferometry and its application to TLS. With this full range of expert talent, TLS brings to bear the resources needed to support any type of interference situation.

Our personnel can connect into a TLS operating session via a TCP/IP connection, directly view system operation and the resulting data, and interactively consult with your operators in real time. Your operators can also relinquish system control to our TLS experts for all or part of the search.

Additionally, TLS experts can conduct full searches on your behalf using the TLS’s remote capability—which provides you with a “virtual” TLS expert on staff around the clock. The flexibility afforded by this service enables you to more efficiently schedule resources and meet workload fluctuations in a highly cost-effective manner. This means that, regardless of the demands of high priority fleet operations, critical interference resolution is only a phone call away.