Quick Response Team
  Online Diagnostics
  Extended Warranty
  Routine Maintenance
  Calibrator Verifications
  Software Updates
  Operator Training
  Global Network Access
  Airborne Final Search
  Fly Away Coverage
  24/7/365 Analysis
 

Position calibrator and phase calibrator database information must always be current and correct. Additionally, the frequency offsets between the corresponding transponder local oscillators on all primary and adjacent satellite pairs must be routinely measured. These routine “housekeeping” functions must be kept current for all satellite-transponder pairs utilized in TLS searches.

Without regular system maintenance, resolving an interference event requires the collection and updating of this information prior to interference analysis—which can add several hours to the process and require up to one full-time equivalent staff position. Under the TLS Customer Support Plan, our TLS operators perform these housekeeping functions, thereby maintaining your system’s readiness and significantly reducing the operational demands on your station personnel.